Recent reports suggest that as many as 10% of the government’s business support loans have ended up in the hands of criminals, not the intended borrowers. At the same time, there are reports that applications for business support loans in particular, took too long, and that many firms were incorrectly told they weren’t eligible for the loans. The new banking resolution service, BBRS, has been told to expect a wave of complaints about the banks involved when BBRS get going in November. It is currently concluding its Pilot Scheme. What hasn’t been considered yet is the terms and conditions of these support loans, including “bounce-back loans”. When this is considered by borrowers later on, it is likely that the terms of the loans will cause significant problems.